Excel Cursor FAQ

1. What is Excel Cursor?

Excel Cursor is an intelligent data processing service that allows users to process Excel data through chat interactions and uses AI to generate and execute Pandas code.

2. What are the main features of Excel Cursor?

Our main features include:

• Uploading and processing Excel files
• Intelligent data processing based on natural language
• AI-generated Pandas code
• Online code execution and result preview
• Data export in various formats
• Data cleaning, transformation, and analysis
• Code interpretation and learning resources

3. How do I start using Excel Cursor?

To start using Excel Cursor, you need to:

1. Register an account
2. Log in to your account
3. Upload an Excel file
4. Describe your data processing needs through the chat interface

4. What file formats does Excel Cursor support?

Excel Cursor supports .xlsx, .xls, and .pkl file formats.

5. Is there a file size limit?

Yes, the uploaded file size cannot exceed 100MB.

6. How is my data security protected?

We take multiple measures to protect your data security:

• Uploaded data is encrypted
• We do not disclose your personal information to third parties without your permission
• We implement appropriate technical and organizational measures to protect your personal information

7. How can I get technical support?

If you encounter any issues or need help, you can contact us through:

• Checking our help documentation
• Sending an email to our support team (please refer to the "Contact Us" page for the specific email address)

8. What are the payment plans for Excel Cursor?

We offer two payment plans:

1. Pay-per-use: $2.00 per use, including 20 AI dialogue credits and other features.
2. Monthly subscription: $18.00 per month, including 500 AI dialogue credits per month and additional features.

For detailed information, please refer to our pricing page.

9. How do I cancel my subscription?

You can cancel your subscription in the settings page of your personal center. After cancellation, your subscription will stop at the end of the current billing cycle.

10. Where can I find Excel Cursor's privacy policy?

You can find the privacy policy link in the footer navigation of our website. We recommend that you read the privacy policy carefully to understand how we collect, use, and protect your personal information.

11. What should I do if I forget my password?

If you forget your password, you can click the "Forgot Password" link on the login page and follow the prompts to reset your password.

12. What languages does Excel Cursor support?

Currently, Excel Cursor supports Chinese and English. You can switch languages in the settings page of your personal center.

If you have any other questions, please don't hesitate to contact our customer support team. We're happy to help!